Your accounts are federally insured by the National Credit Union Administration (NCUA). Share accounts in federally insured credit unions are insured up to the Standard Maximum Share Insurance Amount (SMSIA), $250,000 as of October 3, 2008. The Emergency Economic Stabilization Act of 2008 increased the insurance coverage on all accounts up to $250,000 until December 31, 2009.

To learn more contact the NCUA Call Center by calling 1-800-755-1030 ext. 1 or visit their website at http://ncua.gov/ShareInsurance/index.htm

     Credit unions across the country are reporting that their member’s are receiving unsolicited text messages.   It’s an attempt at Smishing, the latest form of phishing.   In Smishing, an e-mail tries to lure a recipient into giving personal information via text messaging.  The recent scam is targeting credit union and other financial institution members.

     In smishing, the members receive a text message via cell phone warning that their bank account has been closed due to suspicious activity.   It then tells them they need to call a certain phone number to reactivate the account.   Unsuspecting callers who dial the number provided in the text message will be taken to an automated voice mail box that prompts them to key in their credit card or debit card number, expiration date, and PIN to verify their information. This is how they obtain your information.

     If you have a question regarding this matter or have been a victim of this already please contact our member services department by phone or email and they will gladly help you and/or provide additional information on this latest scam.

Loss Prevention Recommendations:

• Be wary of any message received from an unknown sender.
  
• Do not open unsolicited e-mails or text messages.
  
• Do not click on any links provided in unsolicited e-mails.
  
• Don’t display your wireless phone number or e-mail address in public. This includes newsgroups, chat rooms, Web sites, or membership directories.
  
• If you open an unwanted message, send a stop or opt out message in response.
  
• Check the privacy policy when submitting your wireless phone number or e-mail address to any Web site. Find out if the policy allows the company to sell your information.
  
• Contact your wireless or Internet service provider about unwanted messages.

In additon to the above information, DOCCU will never contact you through text messaging and therefore any messages received through such are most certainly fraudulent.

Best Regards,
DOCCU