Online Banking
At DOCCU, we know that having convenient, easy access to your money is important to you. With our Internet-based home banking service, DOCCU@Home®, access your accounts using your PC from anywhere. You can manage your finances when and where it's convenient for you, send secure messages to us, apply for a loan, and much more. Once enrolled, take advantage of these FREE convenient services available to you 24 hours a day, 7 days a week:

Bill Pay - Pay your bills online! All you need is a DOCCU checking account and Online Banking. To get started, login to DOCCU@Home®, click on Bill Pay located in the menu options. You can schedule payments to just about anyone. There's no checks to write, and no envelopes to mail. All you have to do is just "click" and pay bills the paperless way!   Click here to see frequently ask questions.

E-Services - Try our FREE E-Services to help simplify things! 
  • E-Statements & E-Notices - Our E-Statement and E-Notice service is the fastest and most secure way to receive your monthly or quarterly statements and notifications. No need to worry about sensitive information being lost in the mail or taken from your mailbox. Notifications will be emailed when ready for viewing. 
  • E-Alerts - With E-Alerts you can keep track of your accounts with the speed of an email. You can manage and select the alerts you'd like to receive and when to receive them. 
To sign up for E-Services, login to DOCCU@Home®,  click on the 3 horizontal bars in the top right hand corner of your screen to access the Menu. Go to 'Settings', and then select Edit Email under the 'Account Settings' heading. Add and/or edit your E-Services options.

Simple Steps Enhance Computer Privacy and Security

The significant consequences that can arise from connecting an unprotected computer to the Internet vary depending on whether a computer invader takes something, such as information that enables a thief to create a false identity, or whether the invader leaves something behind, such as a virus or program that allows the invader to return to take control of your computer for dubious purposes.

The first step to take in protecting your identity is developing an awareness of the type of information that identity thieves need to pretend to be you. Regard account numbers of any type as sensitive information. That goes beyond credit union/bank accounts to utility accounts and cell phone accounts. Hackers who sneak into your computer to "steal" your identity also are interested in any type of relationship that offers significant personal information, which can then be used to stage an impersonation.

Computer users with high-speed or broadband Internet connections carry additional risk, since hackers are drawn to their enhanced online capabilities. Fortunately, you can take simple steps to protect your home computer.

* Use antivirus software. Antivirus software identifies infected e-mail attachments and other virus carriers before they have a chance to damage your computer. Bundled software packages combine antivirus software and personal firewalls for $60 to $80.

* Regularly update antivirus software. Since new viruses emerge every day, the companies that make antivirus programs allow computer owners to subscribe to updates to catch the latest versions.

* Create strong passwords. Hackers easily can steal the information used to create common passwords such as your birthday or a pet's name. They also have access to programs that will plug in every known word from the dictionary in an attempt to crack your passwords. Strong passwords avoid personal information, login names, or adjacent keyboard symbols. Instead, they combine numbers and letters in passwords that contain at least eight characters.

* If you have a high-speed connection, install a personal firewall. This hardware blocks hackers who attempt to locate your computer or access your files. Personal firewalls range from about $40 to $50 depending on whether you buy it packaged or purchase it from a major vendor as a download. Virus protection alone runs about $35 to 450, and annual updates run about $30 to $35, depending on vendor and features.

* Be wary of unsolicited e-mail. Viruses often are sent as attachments, and identity thieves may attempt to use e-mail to get personal information by masquerading as an Internet Service Provider (ISP) or another vendor. Always confirm the identity of the e-mail's author before opening attachments, never send sensitive personal information to anyone using e-mail, and always verify that an e-mail request for sensitive material is genuine before sharing personal information.

Copyright 2008 Credit Union National Association Inc. Information subject to change without notice. For use with members of a single credit union. All other rights reserved.



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